Shipping policy

Shipping Policy
Pawora currently ships to customers in the United States.

Processing time: Orders are typically processed within 1–3 business days. Processing times may be longer during holidays or periods of high demand.

Estimated delivery: Standard delivery usually takes 7–15 business days after processing. Delivery estimates aren’t guaranteed and may be affected by carrier delays, customs, severe weather, or other circumstances outside our control.

Shipping cost: Standard shipping is free.

Tracking: When tracking is available, customers receive tracking information after the order ships. Tracking updates can take several business days to appear.

Incorrect addresses: Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address needs correction. We can’t guarantee changes after an order begins processing.

Lost, damaged, or incorrect orders: Contact us within 7 days of delivery, or within 7 days after the expected delivery window for an order that hasn’t arrived. Include the order number and relevant photos when applicable.

For shipping questions, contact us using the contact details published on our store.

2. Default return rules: Set the return window to 30 days, allow cancellations until fulfillment, and require returned items to be unused and in their original condition. Keep your existing written refund policy aligned with those rules.

3. Contact information: Add the email address you actively monitor for customer support. Don’t use a personal address unless you’re comfortable publishing it.